Legal Information

Identity - Contact details

KB DIFFUSION Sarl
46 Lot AL MASSAR - App 2 - Etage 2
MARRAKECH 40000 - Maroc
Tél. +33 (0)680 33 11 09
E-mail : kbdiffusion@pro-connect.com

Enregistrée au R.C.S. de MARRAKECH (MAROC) sous le N° 154619
ICE : 003554288000010 - IF: 66081546

Directeur de la Publication : Florent JULIEN
Tél. +33 (0)6 42 43 00 40
E-mail : florent.julien@pro-connect.com

Object  
Manufacturing, purchasing, and reselling of electrical products related to outdoor lighting and various equipment at retail, wholesale, and online sales. Provision of services, training, assistance, workshops, and strategic support..

  Ethersys SAS

  • SIRET : 808 364 095 00030
  • Adresse : 2 rue Roland Garros – 31200 Toulouse – France
  • Tél : +33 (0) 5 82 95 25 35


Right of Withdrawal

Right of Withdrawal

The withdrawal period is short :

  • from the day the goods are received by the customer or a third party designated by them (other than the carrier),

Terms and conditions for exercising the right of withdrawal

To exercise their right of withdrawal, the customer must notify their decision to withdraw before the expiry of the 14-day period.

This notification can be sent :

  • par email : kbdiffusion@pro-connect.com

  • par courrier :  KB DIFFUSION Sarl  - 46 Lot AL MASSAR - App 2 - Etage 2 - MARRAKECH 40000 - Maroc

Effects of retraction

In the event of a valid withdrawal, www.pro-connect.com will reimburse all sums paid without undue delay and at the latest within fourteen (14) days of the date on which the decision to withdraw was brought to its attention.

The refund will be issued using the same payment method as the initial transaction, unless the customer expressly agrees to a different method.

Product returns

The customer must return or send back the goods without undue delay and at the latest within fourteen (14) days of communicating their decision to withdraw.

Return shipping costs are the responsibility of the customer, unless otherwise stated.

The product must be returned :

  • in its original state,

  • complete (packaging, accessories, instructions),

  • and not to have suffered any depreciation resulting from handling other than that necessary to establish the nature, characteristics and proper functioning of the property.